Build a Career That Grows With You
Benefits:
- LIFE INSURANCE
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- 401(k)
- 401(k) matching
Job Overview:
We are seeking a dedicated and experienced Bilingual District Manager to oversee multiple locations within a designated geographic zone. This role involves recruiting, training, and managing agents while ensuring exceptional customer service and operational efficiency. The ideal candidate will be a strong leader who can foster a positive work environment, drive performance, and handle escalations professionally.
We are seeking a dedicated and experienced Bilingual District Manager to oversee multiple locations within a designated geographic zone. This role involves recruiting, training, and managing agents while ensuring exceptional customer service and operational efficiency. The ideal candidate will be a strong leader who can foster a positive work environment, drive performance, and handle escalations professionally.
Key Responsibilities:
- Oversee multiple locations, ensuring agents meet performance and customer service standards.
- Recruit, screen, interview, and hire new agents to build a strong team.
- Foster a positive and professional work culture that prioritizes customer satisfaction.
- Provide training, mentorship, and performance evaluations to support agent development.
- Monitor staff for attendance, disciplinary concerns, and adherence to company policies.
- Develop and implement weekly work schedules to optimize staffing and coverage.
- Address and resolve escalated customer service issues promptly and effectively.
- Observe and direct agents to ensure compliance with company procedures and service expectations.
Requirements:
- Bilingual (English & Spanish) required.
- Strong leadership, communication, and problem-solving skills.
- Ability to multitask and manage a team across multiple locations.
- Must be able to travel to Waco, Killeen, Austin, New Braunfels, and Seguin.
License/Certification:
- Insurance Producer License
- Life Insurance License (Preferred)
Compensation: $55,000.00 - $75,000.00 per year
At Amtex Insurance, we’ve provided affordable auto, renters, commercial, and Mexico insurance across Texas for over 25 years. Founded in 1999 as a small family business, we’ve grown into a statewide name with more than 85 locations. We’re known for our competitive rates, exceptional service, and strong community involvement, making us a trusted choice for reliable coverage. To file a claim, get a quote, or learn more about us, visit our website or call our customer service team.
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